Turn Every Client Enquiry Into
a Closed Deal
Msgie centralises your team's WhatsApp conversations, automates lead capture, and helps agencies respond faster - without the chaos of personal numbers.
The Chaos Every Agency Knows
Client enquiries come in at all hours across personal numbers, WhatsApp groups, and email threads — and your team is playing catch-up all day.
Enquiries scattered across personal numbers
Leads contact individual team members on their personal phones. When that person is out, the enquiry dies — and so does the deal.
Slow follow-ups are losing you leads
Studies show 78% of customers buy from whoever responds first. If your team takes hours to reply, your competitor is already closing the deal.
No team visibility into conversations
Managers can't see what's been said, what's been promised, or which leads have gone cold. There's no accountability and no way to improve.
One Platform That Runs Your Agency's WhatsApp
Msgie gives your agency a shared WhatsApp inbox connected to the official Meta Business Cloud API. Every enquiry lands in one place. Every team member can see and respond. No more siloed conversations on personal phones.
Pair that with an automated lead qualification bot that asks the right questions before routing to the right agent — and your team only talks to warm, qualified leads ready to buy.
- Centralised inbox — one number for the whole team
- Bot qualifies leads 24/7 before human handoff
- Broadcast campaigns to segmented client lists
- Consultation bookings directly inside WhatsApp
- Full conversation history and delivery analytics
1) Social Media 2) SEO 3) Paid Ads
Everything Agencies Need in One Platform
Stop stitching together tools. Msgie handles your whole client communication workflow from the first enquiry to the final report.
Broadcast Campaigns
Send promos, retainers, and announcements to your entire client list in minutes.
Contact Management
Organise leads, segment by service type, and never miss a follow-up again.
Template Manager
Maintain consistent, Meta-approved message templates for every client touch.
Bots & Chatbots
Qualify leads automatically — ask the right questions before your team steps in.
WhatsApp Flows
Collect enquiry details, project briefs, and service requests directly in WhatsApp.
Automated Bookings
Let clients book consultations without back-and-forth emails and calendar tag.
Multi-Agent Messaging
One shared inbox for your whole team — no more personal numbers chaos.
Chat Links & QR Codes
Turn website visitors and ad clicks into WhatsApp conversations instantly.
Integrations & API
Connect your CRM, project management tools, and marketing stack effortlessly.
Google Sheets Sync
Track leads and campaign results in a spreadsheet your whole team already uses.
Analytics & Reports
Measure response times, delivery rates, and campaign performance for every client.
How Agencies Use Msgie Every Day
From the first touchpoint to the final invoice — Msgie fits into every stage of your client workflow.
Lead Capture Automation
Automatically capture and qualify enquiries 24/7 so no lead slips through while the team is offline or busy.
Campaign Follow-ups
Send automated post-campaign summaries, results reports, and renewal nudges to keep clients engaged and retained.
Consultation Booking
Let prospects book strategy calls directly inside WhatsApp — no email chains, no scheduling links to copy-paste.
Client Onboarding
Send welcome messages, collect onboarding forms, and share next steps automatically when a new client signs up.
Customer Support Automation
Handle common client queries with automated responses and only escalate complex issues to your account managers.
Retainer Renewal Reminders
Automatically remind clients when retainers are due and reduce churn with timely, personalised renewal messages.
The Numbers That Matter to Your Agency
Automated instant replies mean clients hear back from you in seconds — long before a competitor can respond.
Qualified leads routed to the right agent — with full context — close at significantly higher rates than cold handoffs.
Every conversation visible in one inbox means no more blind spots, missed follow-ups, or duplicated messages.
Why Forward-Thinking Agencies Choose WhatsApp
Your clients are already on WhatsApp. Msgie makes it the professional channel your business deserves.
98% Open Rate
WhatsApp messages get read almost instantly — compared to 21% for email. Your proposals and follow-ups will actually be seen.
Conversational Selling
Clients buy from people they trust. WhatsApp's conversational format builds rapport faster than email newsletters ever could.
Client Preference
Over 2 billion people use WhatsApp daily. Meeting clients on their preferred channel immediately signals that you put them first.
Instant Delivery
No spam filters, no promotion tabs. Your message goes straight to the client's phone the moment you send it.
Frequently Asked Questions
Yes. Msgie's shared team inbox lets every member of your team see, respond to, and hand off WhatsApp conversations under a single business number. Conversations can be assigned to specific agents and internal notes keep context shared across the team — no more siloed personal phones.
Yes. Msgie connects via the official Meta WhatsApp Business Cloud API. All outbound messages use Meta-approved templates, and all conversations comply with WhatsApp's commerce and messaging policies. You get all the reach of WhatsApp with none of the compliance risk.
Yes. Agencies can organise contacts into separate groups by client, segment templates by service type, and run distinct campaigns for each client — all from a single Msgie account. There is no cross-contamination between clients and you get clean reporting per campaign.
Most agencies are live within hours. Connect your WhatsApp Business account, import your contacts, and create your first approved message template. Msgie guides you through each step — no developer or technical expertise required.
Yes. Msgie's REST API and webhook support let you connect with your CRM, project management tools, and marketing stack. You can also sync lead data to Google Sheets without any coding — giving your team a live, shareable view of every enquiry.
Yes. Msgie's chatbot builder lets you create automated qualification flows that ask the right questions — service type, budget, timeline — before routing the conversation to the right agent. Your team only steps in when a lead is warm and ready to talk.