Let Customers Book Services
Directly on WhatsApp
No phone tag. No back-and-forth. Msgie guides customers through service selection, date and time, and fires confirmation and reminder messages automatically - so your calendar fills itself.
Your Booking Process Is Costing You Customers
Phone calls go unanswered. WhatsApp back-and-forth drags on for hours. No-shows pile up because reminders never go out. Every friction point in your booking flow is a customer you're losing.
Missed calls lose customers forever
When a customer can't reach you by phone, they don't call back - they book with a competitor who answered. Missed calls during busy hours or outside business hours are silent revenue leaks that compound every single day.
Manual back-and-forth wastes hours daily
Negotiating a date and time over WhatsApp takes 10–15 messages per booking. Multiply that by every booking your team handles and you have agents spending the majority of their day in scheduling conversations instead of serving customers.
No-shows from zero automated reminders
Customers forget appointments when there's no follow-up. Without automated reminders, no-show rates climb above 20% - leaving your slots empty, your team idle, and your revenue below forecast every week.
A Complete Booking System,
Inside Every WhatsApp Chat
Msgie's Automated Bookings turns your WhatsApp number into a 24/7 scheduling assistant. Customers pick a service, choose a date and time, and receive a confirmation - all in the same chat, in under two minutes.
Once booked, Msgie takes over: it sends a confirmation immediately, fires a 24-hour reminder, then a 1-hour reminder before the appointment - with zero manual effort from your team.
- In-chat service menu - customers pick, no free-text chaos
- Structured date & time selection, no back-and-forth
- Instant confirmation sent the moment booking lands
- Automated 24hr + 1hr reminders - no-shows eliminated
📅 Wed, 15 Jan · 11:00 AM
🔔 Reminder 1 hr before
Everything You Need to Fill Your Calendar on Autopilot
Msgie Automated Bookings combines in-chat scheduling, instant confirmations, and reminder automation - in one platform that works while you sleep.
Service Selection
Customers pick from your service menu directly inside WhatsApp - no free-text confusion, no back-and-forth. You define the options; Msgie presents them as quick-reply chips or a structured list so every booking starts with clean, validated data.
Date & Time Request
Structured slot selection eliminates the endless "are you free Thursday?" loop. Msgie shows available dates and time slots as tappable options, so customers choose in seconds and the booking lands in your system perfectly formatted - every time.
Instant Confirmations
The moment a booking is captured, Msgie sends a rich confirmation message with the service name, date, time, and location - automatically. No agent needs to review or approve; the customer gets peace of mind instantly and your schedule updates in real time.
Reminder Automation
Msgie fires a reminder 24 hours before the appointment and another 1 hour before - both sent automatically via WhatsApp, with no manual action from your team. Businesses using automated reminders consistently report 40% fewer no-shows from day one.
Multi-Language Support
Serve customers in the language they prefer. Msgie's booking flows work in English, Arabic, French, Spanish, Hindi, or any language WhatsApp supports. Create your service menus and messages in any language and serve every market from the same number.
Recurring Appointments
Returning customers rebook with one tap - no re-entering details, no starting from scratch. Msgie remembers their last service and preferred time slot and surfaces them as default options, making repeat bookings as fast as a single WhatsApp reply.
What Changes When Your Schedule Runs Itself
Businesses using Msgie's automated 24hr and 1hr reminders see an average 40% drop in no-shows within the first month - because customers get timely, personal WhatsApp nudges rather than easily-ignored email reminders.
From first message to confirmed appointment in under two minutes - because the service menu, slot selection, and confirmation all happen in-chat. No phone call, no web form, no back-and-forth needed.
Msgie's booking assistant never goes offline. Customers can book at midnight, on weekends, and during holidays - and receive an instant confirmation every time. Your calendar fills up while your team is focused elsewhere.
Every Business That Books Appointments Can Use This
From clinics to consultants, salons to home services - if you schedule time with customers, Msgie Automated Bookings removes the friction and fills your calendar.
Clinics & Healthcare
Let patients book GP appointments, lab tests, and follow-up consultations directly via WhatsApp. Automated reminders reduce missed appointments and free your reception team from phone queues.
Salons & Spas
Customers choose their service - hair, skin, nails - pick a stylist and time slot, and get an instant confirmation with location details. Waitlist management and cancellation handling are built in.
Consultants
Discovery calls, strategy sessions, and coaching slots booked in-chat - no Calendly link, no email thread. Clients choose from your available slots and receive a calendar invite automatically.
Education
Tutoring sessions, demo classes, and academic counselling slots scheduled via WhatsApp. Parents and students book at their convenience, with reminders sent before every session.
Home Services
Plumbing, cleaning, and repair jobs booked in 60 seconds - customer selects the service type, preferred date, and time window. Your team gets a structured job request with all the details they need.
Fitness & Wellness
Gym slots, personal training sessions, and yoga classes booked on WhatsApp. Capacity limits prevent overbooking, and automated reminders keep attendance rates high.
From Setup to Confirmed Booking in Four Steps
No developers, no complex setup. Configure your services and slots in Msgie, and your WhatsApp number becomes a 24/7 booking channel from day one.
Set up your service menu and available slots in Msgie
Define the services you offer, set your available dates and time slots, configure slot capacity, and choose your confirmation and reminder message templates. Everything is managed from the Msgie dashboard - no code, no developer needed. Changes go live instantly.
Customer messages you and taps "Book Appointment"
When a customer messages your WhatsApp number, Msgie's booking assistant responds instantly with a greeting and a "Book Appointment" quick-reply button. The entire interaction is automated - your team doesn't need to be online for bookings to start coming in.
Msgie guides them through service, date, and time in-chat
The customer selects a service from your menu, picks a date from the available options, and chooses a time slot - all via tappable replies inside WhatsApp. No typing long messages, no ambiguity. The whole flow takes under two minutes and results in a clean, structured booking record.
Confirmation sent instantly; reminders fire automatically
The moment the booking is captured, Msgie sends a confirmation message with the full appointment details. No action needed from your team. Msgie then schedules a reminder 24 hours before and another 1 hour before the appointment - both sent automatically via WhatsApp - keeping no-shows to a minimum without any manual follow-up.
Frequently Asked Questions
Yes. Msgie lets customers reply to their confirmation message to reschedule or cancel. The system captures the request, updates the booking, and sends a revised confirmation - all automatically, without an agent needing to step in. Your availability calendar updates in real time.
Once a booking is confirmed, Msgie schedules two automated reminder messages: one 24 hours before the appointment and one 1 hour before. Both are sent via WhatsApp and include the appointment details. No manual follow-up is needed, and reminders fire reliably even if your team is offline.
No - by default, bookings are confirmed instantly and automatically. If your business requires manual approval (for example, for high-value consultations), you can configure Msgie to hold the booking and notify an agent, who can then confirm or decline with a single tap from the shared inbox.
Msgie's booking flows support any language that WhatsApp supports. You can create your service menus, confirmation messages, and reminders in English, Arabic, French, Spanish, Hindi, or any other language - and serve customers in the language they prefer, all from the same WhatsApp number.
Yes. Msgie lets you configure slot capacity for each time slot. Once a slot reaches its maximum, it is removed from the available options and customers are shown only open slots. This prevents overbooking without requiring any manual management from your team.